Shipping & Returns
Everything you need to know about our delivery process and our commitment to your satisfaction.
Shipping Policy
We pride ourselves on swift and secure delivery. All our timepieces are shipped using premium, fully insured courier services. Once your order is dispatched, you will receive a tracking number via email.
- Domestic Delivery: Free express shipping on all orders. Delivery in 3-5 business days.
- International Delivery: Flat rate of $50. Delivery in 7-14 business days. (Duties and taxes may apply upon arrival).
- Signature Required: Due to the high value of our products, a signature is required upon delivery.
Returns & Exchanges
Your complete satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the unworn timepiece in its original condition and packaging within 30 days of receipt.
To initiate a return or exchange, please visit our Contact Us page and reach out to our support team with your order number. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and process your refund or exchange.
Refund Policy
Refunds are processed back to the original method of payment used for the purchase. Once your return is approved, please allow 5-10 business days for the credit to appear on your statement.
Please note that original shipping charges (if any) are non-refundable. If your timepiece arrives damaged or defective, please contact us within 48 hours of delivery so we can expedite a replacement or full refund.